!Technical Notes!

Here are some answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt, which means that you should press and hold down the Control key, and the Alt key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.

1. How do I create an icon on my Windows 95/98/NT desktop for CISWIN?
2. Where can I find the client list?
3. Why can't I enter more clients?
4. How may I backup the software?

How do I create an icon on my Windows 95/98/NT desktop for CISWIN?

Look under My Computer Click on the "C" Drive Click on the CISWIN folder Find "CISWIN.exe"(C:\CISWIN\CISWIN.EXE) You can right mouse click and holding the button down, drag the file to your desktop. You will be provided a menu where you can select "Create shortcut here"...select this and an icon with the name "CISWIN.exe" below it will appear. This will launch your program. You can also right mouse click on this icon and rename it to anything you wish.

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Get to the client list by choosing Edit Clients from the main work center or choosing Lists and then Client from the main menu.

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	The software is still being run as a demo.  The demo mode allows up to 100 clients.   If you have already paid for a license then call us at the phone numbers listed below and obtain your software key.  This will enable the software to continue working.  If the software is not paid for than download the order form and fill it out and mail it with a check.
	The yearly license may have expired.  Please call the help desk and re-new the license.

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Use any standard backup method like a tape drive, zip drive, CD-R etc.  If you don't have any backup hardware, then follow this procedure to at least have a second copy on your hard drive.

 

Back up CISWIN data files regularly. While it is best to back up to another drive or some kind of removable media, if this option is not available, follow the steps below to back up CISWIN files to a separate folder on your hard drive.